Maintenance includes minor changes, regulatory issues, software upgrades, new versions, and troubleshooting for technical or operational bugs.
Application management is designed for companies which are not looking to increase their structure or spend hours on projects, but still require complete teams to manage applications. This is why it may involve transferring people and software to the supplier, with improved results in response times and resolution by up to 25 percent for certain applications.
Each project phase is put together in close collaboration with the client, tailored to the needs of the project, and accompanying the client throughout the development process.
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